Privacy beleid
24/01/2025
1. Introduction
Welcome to Bast Agency. We take your privacy seriously and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
2. Who We Are
Company Name: Bast Agency (hereinafter “we,” “us,” or “our”)
Website: https://www.bast-agency.com
Contact: hello@bast-agency.com
If you have any questions about this Privacy Policy or our data practices, please contact us at the email address above.
3. Personal Data We Collect
We collect and process personal data that you provide to us directly via our website. This may include:
- Contact Form Data
- Name
- Email Address
- Phone Number (if you provide it)
- Company or Website URL
- Subject (e.g., branding, website development, etc.)
- Message
- Consent to Privacy Policy (required checkbox)
- Tips & Tricks Opt-In (optional checkbox)
- Newsletter / Marketing Opt-In: If you check the box for “I’d like to receive marketing tips,” we collect your email address and/or other contact information for marketing communications.
- Automatically Collected Data (If Applicable): IP address, browser type, operating system, pages visited, etc.
We do not intentionally collect any special categories of personal data (e.g., health information, religious beliefs). Please refrain from including such data in your form submissions.
4. How We Use Your Personal Data
We process your personal data for the following purposes:
- Responding to Inquiries: To answer your questions, provide quotes, and offer services relevant to your request.
- Providing Services: If you become a client, we use your contact details to communicate and deliver services.
- Marketing Communications: If you have explicitly opted in, we use your email address to send marketing tips until you unsubscribe.
- Analytics and Website Improvements: We may analyze visitor data to enhance our user experience.
5. Legal Basis for Processing
Under GDPR, our legal bases for processing personal data include:
- Consent: For optional marketing tips and data provided voluntarily.
- Contract or Pre-Contractual Steps: When you request a quote or engage our services.
- Legitimate Interests: Where we have a legitimate interest in improving our services, ensuring network security, or preventing fraud, subject to your rights.
6. How We Share Your Data
- Third-Party Processors:
- Make.com (Integromat): We send contact form data to our Make.com webhook for processing on our behalf.
- Email or CRM: We may store your data in an internal system to communicate with you.
- Legal Requirements: We may disclose personal data if required by law or court order.
- Business Transfers: If we merge with or are acquired by another company, your data may be transferred to the new owner.
7. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Afterward, we securely delete or anonymize your data.
8. International Data Transfers
If we transfer your personal data outside the EEA, we ensure appropriate safeguards (like Standard Contractual Clauses) to protect your rights.
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct inaccuracies in your data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data where no valid legal basis exists for continued processing.
- Right to Restrict Processing: Ask us to limit processing if the data is inaccurate or our processing is unlawful.
- Right to Data Portability: Receive your data in a machine-readable format or request we transmit it to another controller.
- Right to Object: Object to processing for direct marketing or on grounds related to your particular situation.
- Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at hello@bast-agency.com. We will respond within the GDPR-required timeframe.
10. Security Measures
We use technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure.
11. Links to Third-Party Websites
Our site may link to external websites. We are not responsible for those sites’ privacy policies or practices. Please review them separately.
12. Changes to This Policy
We may update this policy from time to time. The “Last updated” date indicates the latest revision.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Bast Agency
Gerhees 12, 3945 Ham Belgium
hello@bast-agency.com
We will respond within the timeframe required by applicable data protection laws.